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Support

Rosetta customers can request technical support by phone or email. Your Project Manager can explain these procedures.

Depending on your company's Service Level Agreement, technical support may not be available 24/7.

Dutch national holidays are as follows (Emergency Response depends on your Service Level Agreement):

 

  New Year
 		Easter Queens Day Ascension Pentecost Christmas
2006 sun
1 jan		16-17
april		 sat
29 april		25 may4-5
 june		mon 25, tues 26 dec
2007 mon
1 jan		8-9
april		 mon
30 april		17 may27-28
 may		tue 25,
weds 26 dec
2008 tues
1 jan		23-24
 march		weds
30 april		1 may11-12
 may		thur 25,
fri 26 dec

For other questions please contact us.

 

 
 

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